Frequently Asked Questions
Here, you'll find answers to the most common questions about our process and how you can get involved. Whether you're curious about donating flowers, volunteering, or the impact of our work, this page is here to provide your answers.
General Questions
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We are located in Rock Hill, MO. 9849 Manchester Road, Suite 2, Rock Hill, MO 63119. We’re east of The Charcoal House.
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Donations are truly the seeds in our garden and help us grow. We appreciate any gift. You can make a one-time donation or do a recurring donation monthly. Donations help us to offset our expenses and serve more clients.
You can make a donation through the link at the top of our page. We also accept Venmo at @joypetalers.org, or you can mail a donation to us at Joy Petalers, 9849 Manchester Road, Ste. 2, Rock Hill, MO 63119
Joy Petalers is a registered 501 (c)(3) nonprofit organization. Federal Tax ID#99-2972478.
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Yes! Joy Petalers is a registered 501 (c)(3) nonprofit organization. Federal Tax ID#99-2972478.
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Joy Petalers has its own Amazon Wish List. As we are a small, growing organization we appreciate all the support.
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Currently we serve facilities and organizations within St. Louis City and St. Louis County.
If you are a facility or organization within those areas and would like to be considered for bouquet delivery, please email us at hello@joypetalers.org.
Flower Donation Questions
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We only accept fresh flowers and greenery. We cannot accept artificial or silk flowers.
Flowers must have at least a 12-14-inch stem as we recut the flowers to use in our bouquets.
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We accept small vases as many of our clients do not have room for a large vase. We accept vases 6-8” tall. Smaller vases, mason jars are generally the correct size. We do not accept baskets. If you are interested in a vase donation you may drop your vases off to our location at 9849 Manchester Road, Ste. 2, Rock Hill, MO 63119, in the bin outside our space. You may also purchase vases from our Amazon Wishlist and have them sent to our location.
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If you are interested in donating flowers from your wedding or event, we would be happy to pick them up the day following your wedding for a nominal donation. You may always have your wedding planner, florist or family member or friend drop them off to our location as well. These donations help to cover expenses, transport and delivery.
In addition, we ask that you provide at least one months’ notice so that we can make the proper arrangements for pick up. The more advance notice the better. If you are interested in donating flowers to us, please fill out the form.
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Once you have completed the form regarding your floral donation, we will work to confirm the details of pickup or delivery. Our volunteers will then pick up the arrangements the day after your event or you can have the arrangements delivered to our location. Once the flowers are received, we will recut them and arrange them into our vases and deliver to those in need.
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We cannot deliver to specific individuals but if there is an organization or facility you would like your flowers donated to please let us know and we can try and accommodate.
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Unfortunately, at this time we cannot pick up your floral donation, however if you would like transport them to our location, we would be happy to accept your floral donation.
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Yes, Joy Petalers is a registered 501 (c)(3) nonprofit organization. Federal Tax ID#99-2972478. Please consult with your tax advisor on your donation.
Volunteer Questions
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Our volunteers are the lifeline of our organization. Our volunteers are the reason we are able to touch so many people's lives and continue to live our mission.
Please refer to our Volunteer page for more information.
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Volunteer opportunities include picking up, preparing donated flowers, creating bouquets of JOY and delivery. We always need help in the office with tasks including accounting, events, social media and graphic design.
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Joy Petalers is located at 9849 Manchester Road, Ste 2, Rock Hill, MO 63119.
Volunteers check in here at the start of their chosen shift and will receive training on their specific assignment for the day.
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Being comfortable on your feet is key. Please wear comfortable clothing and shoes. Think of athleisure wear, you’ll be moving around quite a bit. You may also want to bring a pair of garden gloves if you have signed up to arrange flowers.
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Of course, however we ask each of you sign up individually as we must have one email address per person.
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Yes, volunteering with us is an excellent way for your child/student to learn more about serving others and their community. Please contact us at hello@joypetalers.org to discuss opportunities.